<ul class="scheda data"><li class="data"></li><li class="icon progetti"><img src="https://www.etifor.com/wp-content/themes/Avada-Child-Theme/img/progettiblack@4x.png"></li></ul><ul class="scheda condata"><li class="icon"><img src="https://www.etifor.com/wp-content/themes/Avada-Child-Theme/img/progetti@4x.png"></li><li class="title"><label>Update</label><a href="https://www.etifor.com/en/updates/trentino-marketing-gstc-interview/"><strong><span class='titolo_parte_1'>«Sustainability can no longer just be talked about, it must be practised»: Trentino Marketing and the GSTC journey across the whole province</span></strong></a></li></strong></li></ul><div class="presentazione_breve condata" data-cat="Update"><p>Trentino Marketing coordinates tourism promotion strategies for Trentino, working in synergy with the province&#8217;s 12 APTs. With Etifor&#8217;s support, it is guiding the transition of the whole destination towards GSTC certification.</p>
<a class="fusion-read-more" href="https://www.etifor.com/en/updates/trentino-marketing-gstc-interview/">Read More</a></div>{"id":23070,"date":"2026-10-16T12:42:11","date_gmt":"2026-10-16T10:42:11","guid":{"rendered":"https:\/\/www.etifor.com\/en\/?p=23070"},"modified":"2026-10-16T12:42:11","modified_gmt":"2026-10-16T10:42:11","slug":"trentino-marketing-gstc-interview","status":"publish","type":"post","link":"https:\/\/www.etifor.com\/en\/updates\/trentino-marketing-gstc-interview\/","title":{"rendered":"<span class='titolo_parte_1'>\u00abSustainability can no longer just be talked about, it must be practised\u00bb: Trentino Marketing and the GSTC journey across the whole province<\/span>"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1206.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" src=\"https:\/\/www.etifor.com\/it\/wp-content\/uploads\/sites\/2\/2026\/09\/SITO_COVER_TRENTINO-MARKETING.png\" alt class=\"img-responsive\"\/><\/span><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:15px;border-bottom-width:15px;\"><\/div><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-font-size:20px;--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Trentino Marketing coordinates tourism promotion strategies for Trentino, working in synergy with the 12 APTs (Tourism Boards) of the province. For some years now, sustainability has been at the heart of the destination&#8217;s positioning, no longer as an isolated initiative but as a common standard across the whole provincial tourism system.<\/p>\n<p>It is in this context that the collaboration with Etifor began: guiding the transition of Trentino&#8217;s 12 APTs towards a single international standard, the <a href=\"https:\/\/www.etifor.com\/en\/certification-gstc\/\">GSTC<\/a>, through a certification process that has already involved destinations such as <a href=\"https:\/\/www.etifor.com\/en\/updates\/la-sostenibilita-deve-toccare-la-terra-e-le-persone-altrimenti-resta-solo-teoria-garda-trentino-verso-la-certificazione-gstc\/\">Garda Trentino<\/a> and aims to extend across the whole province.<\/p>\n<p>We spoke with Stefania Clemente, GSTC Certification Coordinator at Trentino Marketing, who told us about the journey from the inside.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:25px;border-bottom-width:25px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-font-size:18px;--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2>What need or challenge led you to work with Etifor?<\/h2>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:4px;border-bottom-width:4px;\"><\/div><\/div><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The main need was to move from fragmented initiatives to a systemic approach. In Trentino we have several sustainability excellences, but they are often &#8220;patchy&#8221; initiatives.<\/p>\n<p>Our challenge, as Trentino Marketing, is to raise the entire provincial destination, bringing 12 APTs to adopt a single, rigorous international standard, the GSTC. We needed an external, authoritative and neutral scientific partner, with the technical skills to guide this transition and the human and professional ability to manage such a complex, multilevel governance.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:25px;border-bottom-width:25px;\"><\/div><\/div><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" src=\"https:\/\/www.etifor.com\/it\/wp-content\/uploads\/sites\/2\/2026\/09\/ilse-pDsqGDKKnkQ-unsplash-scaled-e1789985050418.jpg\" alt class=\"img-responsive\"\/><\/span><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:25px;border-bottom-width:25px;\"><\/div><\/div><div class=\"fusion-text fusion-text-4\" style=\"--awb-font-size:18px;--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2><b>What has changed, concretely, after this journey? <\/b><\/h2>\n<h3><\/h3>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:4px;border-bottom-width:4px;\"><\/div><\/div><div class=\"fusion-text fusion-text-5\" style=\"--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The deepest change was structural and organisational, starting with the decision to appoint dedicated sustainability figures (Sustainability Managers) in every APT, also consolidating their role as true destination management organisations (DMOs). In addition, we moved from &#8220;good intentions&#8221; to objective data, finally adopting common indicators to measure tourism impacts. All this materialised in the adoption of Sustainability Management Plans, with principles shared across all 12 APTs.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:25px;border-bottom-width:25px;\"><\/div><\/div><div class=\"fusion-text fusion-text-6\" style=\"--awb-font-size:18px;--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2>Which aspect of the journey surprised you most?<\/h2>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:4px;border-bottom-width:4px;\"><\/div><\/div><div class=\"fusion-text fusion-text-7\" style=\"--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>We were very surprised by how the attitude of the territories and operators evolved.<\/p>\n<p>At the start of the journey, many saw the GSTC as a checklist of criteria to tick off. As the process developed, the approach changed radically. What was surprising was seeing how the journey generated a strong sense of belonging and pride. By bringing the data together, the territories realised their own value and the good practices already in place. The journey became an important community-building tool among APTs, administrators, operators and citizens.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:25px;border-bottom-width:25px;\"><\/div><\/div><div class=\"fusion-text fusion-text-8\" style=\"--awb-font-size:18px;--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><h2>What is the risk for a tourist destination of not caring about sustainability?<\/h2>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:4px;border-bottom-width:4px;\"><\/div><\/div><div class=\"fusion-text fusion-text-9\" style=\"--awb-text-color:#000000;--awb-text-font-family:Arial, Helvetica, sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>The main challenge our sector has to face is ensuring the vitality and integrity of our cultural and natural ecosystem over time. For a destination like ours, identity, made of nature, landscapes and the authenticity of local communities, is the fundamental value of our tourism product. Our goal is to evolve towards a Community Positive development model, in which tourism is fully functional to local development and acts in service of the territory.<\/p>\n<p>This path requires moving beyond logics of quantitative growth in favour of a broader vision, in which the active involvement of stakeholders and the community in the design, management and enjoyment of experiences becomes the main driver. Looking to the future today means responding to an international demand that is increasingly attentive and aware.<\/p>\n<p>Travellers demand verified guarantees and a concrete commitment to sustainability, which can no longer just be talked about but must be acted on. Investing in respect for cultural and environmental heritage, in synergy with residents, is therefore not only an ethical choice but an essential competitiveness strategy to ensure a prosperous and lasting future for our tourism system.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#000000;--button_border_hover_color:#ffffff;--button_gradient_top_color:#000000;--button_gradient_bottom_color:#000000;--button_gradient_top_color_hover:#ffffff;--button_gradient_bottom_color_hover:#ffffff;--button_font_size:14px;--button_typography-letter-spacing:1.3px;--button_typography-font-family:Arial, Helvetica, sans-serif;--button_typography-font-style:normal;--button_typography-font-weight:400;\" target=\"_blank\" rel=\"noopener noreferrer\" data-hover=\"icon_slide\" href=\"https:\/\/www.etifor.com\/en\/portfolio\/trentino-marketing-certificazione-gstc\/\"><i class=\"fa-angle-right fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Discover Trentino&#8217;s GSTC certification journey<\/span><\/a><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><div class=\"fusion-separator-border sep-double\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:rgba(224,222,222,0);border-color:rgba(224,222,222,0);border-top-width:15px;border-bottom-width:15px;\"><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":8,"featured_media":23071,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[36,64],"tags":[],"goal":[],"funder":[],"market":[],"area":[],"class_list":["post-23070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-whats-going-on","category-updates"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast 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